CRM Integration - Act! - Asterisk Integration

Forum Integration Dis... Asterisk Integr... CRM Integration - Act!

7/12/2007 8:50 AM

	AndrewNCS
3 posts
www.ncs-support.com

CRM Integration - Act!

Hi,

I'm testing Snap with our new Asterisk based PBX.
I can connect to the system and get Snap to initiate an outbound phone call, however i have 2 questions?

1. The CRM tab is completely greyed out? I'd like to test it out with Act!

2. Snap doesn't appear to respond when i receive an incoming call on my extension (the one i'm using to test!)

Thanks
Andrew
NCS

7/17/2007 8:34 AM

	mitcheloc
345 posts

Re: CRM Integration - Act!

Hello,

1. The CRM tab is greyed out when the trial expires. Please purchase a license or try Snap on a different machine.

2. Make sure Snap is connected. See this:
http://www.snapanumber.com/Documentation/tabid/62/DesktopDefault.aspx?tabid=62&pageID=3&pageName=

Thanks,
Mitchel

Page 1 of 1

Forum

Integration Dis...

Asterisk Integr...

CRM Integration - Act!