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Standard Features
- At your finger tips, easy switching between locations/connections.
- Balloon Tips
- Call Log
- Dial directly from Call Log
- Searchable
- Command line dialing
- Easily drag and drop phone numbers into Snap
- Enhanced Caller ID when dialing
- For Outlook users, searches contacts for the proper caller id name
- Hides in the System Tray and does not bother you with annoying pop-ups or other nuisances
- Redial recently used phone numbers quickly
- Intuitive interface, Fast learning curve
- Message waiting indicator
- "Mini Snap" bar, efficiently use your screen's real estate
- Tight integration for Outlook users, Searches Outlook contacts, open them quickly
- Multi-Connection Technology
- Recent calls in the System Tray
- Simple Installation
- Supports automatic updates
Asterisk Management API Connection
- Easy access to voice mail extension
- Call Status on incoming and outgoing calls
- Call timer
- Easily redial after a call is hung up or disconnected
- Hangup Calls
- For Outlook Users
- Contact Picture (if available) shown on Call Status window
- Enhanced caller name retreived from Address Book
- Quick acess to open contact in Outlook
- Transfer Calls
- CRM Support
- Automatically open CRM when phone Rings or is Answered (or none, can be opened manually)
- Pop up any web site and pass caller information (works with Sugar CRM!)
- Pass caller information to any program (passes parameters)
- Use a regular expression to avoid poping on internal extensions
- Letters are automatically dialed as numbers
- Message Waiting Indicator in system tray (MWI)
- Notification when connection is lost
- Shows mailbox voicemail count
- More features coming soon...
Microsoft Office (Word, PowerPoint, Excel)
- Custom actions are presented on Smart Tag menu
- Detected phone numbers are underlined with dots
- Supports Excel 2003
- Supports Word 2003
- Supports PowerPoint 2003
Microsoft Outlook
- Contacts are searchable from the "Mini Snap" bar
- Dial from Address Book
- Dial from detailed Contact View
- Smart Tags for phone numbers when composing an e-mail and Word is the e-mail editor
- Supports Outlook 2000
- Supports Outlook 2002
- Supports Outlook 2003
- More features coming soon...
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